• Developing disclosure services on

    22nd December 2016 by

    This is a blog post by Rachel Bhandari, one of our content designers. One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on with a view to decommission their existing website. This included new content to provide people with easy access to information about key disclosure...

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  • Last update for 2016 and the end our 60 day delivery cycle

    21st December 2016 by

    We’re almost at the end of the year and have just reached the end of our 60-day drive. It seems a good time to update you on all that we’ve been working on. Firstly, we’d like to thank everyone who has contributed to the great progress made by, and Rubric over 2016. We...

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  • Accessibility

    20th December 2016 by

    This is a blog post by Scott Langley, our senior user experience designer. We often get asked about our approach to accessibility so I’d thought I’d share a little on how we go about trying to make all our digital products as accessible as possible. Accessible digital products benefit everyone Accessibility is an important area...

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  • Pair writing content with subject matter experts

    25th November 2016 by logo

    This is a blog post by Reece Cargan, senior content designer on During our work writing content for, the content team use a mixture of different writing methods as part of our content design process. One technique is ‘pair writing’. We have blogged in the past about designing content for, and explained...

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  • How we wrote about Female Genital Mutilation

    3rd November 2016 by

    This is a blog post by Harry Dozier, one of our content designers. This blog post goes into the background behind the Female Genital Mutilation (FGM) article which was recently added to the site. The content team frequently deal with challenging topics – such as where to get help if you are the...

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  • Improving our guide page navigation

    15th September 2016 by

    This is a blog post by Chay Nicholson, creative lead on the MyGov programme. In our latest release of the site you might have noticed our guides look a little different. We have changed the way navigation is displayed on guide pages following a recent round of user testing. We felt that the links to...

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  • Supporting Scottish business owners after the EU Referendum

    25th August 2016 by

    This is a post by Laurna Robertson, one of our content designers. The EU Referendum result means businesses across the UK face an uncertain future. The Scottish Government business policy team wanted to deal with this uncertainty swiftly. Following discussions with the Federation of Small Businesses, it was clear that offering up-to-date information and support...

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  • What we’ve been up to

    31st May 2016 by

    It’s been a while since we last provided an update on what’s been going on in MyGov, which was down to the small matter of the Scottish parliamentary elections. While the blog may have been quieter than usual, the MyGov team have been working as hard as ever. What we’ve been doing (January – May...

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  • Putting people at the heart of Digital Public Services

    12th May 2016 by

    The Digital First Service Standard sets the standard for all online services, which are to be provided via It’s based along the lines of Government Digital Service’s Digital by Default but includes three extra principles around the use of open data principles, green ICT and data hosting. By applying the Digital First Service Standard, we’re...

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  • Prototyping a life events model for

    23rd March 2016 by

    This is a blog post by the team. life event. noun. a major event that changes a person’s status or circumstances, such as giving birth, getting married, getting divorced, dealing with the death of spouse or losing a job. Life events are often discussed in terms of stress. Our team has been exploring how...

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