Digital

  • Payments Project – Secondment Opportunity

    23rd May 2019 by

    We’re looking for a Principal Architect to join the Scottish Government Payments Project team on a secondment basis for up to 23 months. In September 2018, the Scottish Government set up a small team to take a closer look at how we make and receive payments, initially with the aim of creating a robust business...

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  • Digital Identity Scotland – User research on the road, part 2

    12th April 2019 by

    Welcome to this latest update from the Digital Identity Scotland team, fresh from a field trip to bonnie Inverness. As you may have read in some of our previous posts, we have a very active strand of user research ongoing, to ensure our programme receives broad input from groups who would be likely to use...

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  • Digital Identity Scotland – User research on the road

    21st March 2019 by

    Welcome to this latest update from the Digital Identity Scotland team. From a user research and business analysis perspective, a lot of our recent work has focussed on understanding the various interests of service provider organisations in digital identity. This is a key area for our programme, for it is vital the process of proving...

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  • Payments Project – Introducing the Payments Project

    12th March 2019 by

    by Hugh Wallace In September 2018, the Scottish Government set up a small team to take a closer look at how we make and receive payments. This includes people from across the organisation to ensure we have the right skills and knowledge in the team. This is part of a much wider programme of public...

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  • Digital Identity Scotland – Workshop insight

    28th February 2019 by

    Graduate Fast Streamer Madeleine Fleming has been working with the Digital Identity Scotland team to support the design of the team’s programme for the last six months. As she prepares to leave the team at the end of her placement, Madeleine reflects on one of her final tasks – to deliver a service providers workshop....

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  • Inviting BSL users to take part in research and events

    28th February 2019 by

    Dr Philip J Kirk, Senior User Researcher, writes about how the Digital Directorate is helping to make events more accessible for the British Sign Language (BSL) community. As an organisation providing services for citizens, we’re responsible for making sure our research and events are inclusive and accessible. We must include people who feel excluded. Discussions...

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  • Scottish Government to host International Design in Government Conference

    27th February 2019 by

    Announcement from Sarah Davidson, Director General for Organisational Development and Operations. I am delighted to announce that Scottish Government will host the International Design in Government conference in Edinburgh on 25 – 26 June. The International Design in Government conference brings together an established community of designers working in government across the world. The theme...

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  • Digital Identity Scotland – Understanding the services’ perspective

    22nd February 2019 by

    Welcome to this latest update from the Digital Identity Scotland team. Since our last update, we have continued our work in developing a common approach for digital identity that provides safe, easy and better access to public services for Scotland’s citizens. While understanding and meeting the needs of people has been a substantial part of...

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  • Making events more accessible: return of the inclusion form

    21st February 2019 by

    Dr Philip J Kirk, Senior User Researcher in the Digital Directorate shares an update on the work the Office of the Chief Designer is doing to help make events more accessible. As an organisation providing services for citizens, we’re responsible for making sure research and design activities are inclusive and accessible. This includes making sure...

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  • Helping people take part in research and events

    14th February 2019 by

    Making events more accessible This blog is by Dr Philip J Kirk, Senior User Researcher in the Digital Directorate.  As an organisation providing services for citizens, we’re responsible for making sure research and design activities are inclusive and accessible. We must avoid unintentionally excluding anyone, for example because venues cannot accommodate an assistance dog. This...

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