Digital

  • What we’ve been up to

    31st May 2016 by

    It’s been a while since we last provided an update on what’s been going on in MyGov, which was down to the small matter of the Scottish parliamentary elections. While the blog may have been quieter than usual, the MyGov team have been working as hard as ever. What we’ve been doing (January – May...

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  • New start to focus on digital participation in social housing

    27th May 2016 by

    The Digital Participation team has been working with Housing Associations to improve digital participation among social housing tenants. Recently they have engaged a Digital Consultant through the Digital Transformation Service to provide specific support and assistance for the sector.  Doug Melville has come from working with the Australian Government in their Digital Transformation, most recently...

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  • Our new approach to Benefits Realisation

    23rd May 2016 by

    This is a post by Scott McLear, our Digital Communications and Engagement Manager A measurement and benefit framework was established in 2012 to show the positive impact of the strategy Scotland’s Digital Future: Delivery of Public Services. Methodology used to help capture evidence of benefits was heavily based on survey feedback from Citizens and Public Sector...

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  • Putting people at the heart of Digital Public Services

    12th May 2016 by

    The Digital First Service Standard sets the standard for all online services, which are to be provided via mygov.scot. It’s based along the lines of Government Digital Service’s Digital by Default but includes three extra principles around the use of open data principles, green ICT and data hosting. By applying the Digital First Service Standard, we’re...

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  • Prototyping a life events model for mygov.scot

    23rd March 2016 by

    This is a blog post by the mygov.scot team. life event. noun. a major event that changes a person’s status or circumstances, such as giving birth, getting married, getting divorced, dealing with the death of spouse or losing a job. Life events are often discussed in terms of stress. Our team has been exploring how...

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  • Adding support for victims and witnesses on mygov.scot

    23rd March 2016 by

    This is a blog post by the mygov.scot team. In 2015, the Scottish Government announced a number of changes to improve the help and support available for victims and witnesses of crime in Scotland. This includes giving victims and witnesses better access to information – and we’ve been working with the Scottish Government’s Justice Directorate...

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  • The Digital Participation Challenge Fund 1 ½ years on

    14th March 2016 by

    It’s been 18 months since the launch of the first round of the Challenge Fund back in 2014. Since then 84 projects doing fantastic digital inclusion work in Scotland have been supported by funds from the Scottish Government, with some additional support from BT Scotland. As well as helping people to get online, these funds...

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  • Scottish Public Pensions Agency (SPPA) and the Digital Transformation Service

    19th February 2016 by

    Over the past year, the Central Government Digital Transformation Service (DTS) has worked with a number of Central Government organisations including the Scottish Public Pensions Agency. Read how Ross Paterson, Chief Exec @ SPPA found the work of the service below, and how a user centred approach to design challenged the way in which they...

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  • One Digital – creating digital champions across the Third Sector

    18th February 2016 by

    This is a guest post by Beth Murphy, One Digital Project Manager, SCVO On Thursday 11th February we launched One Digital – a new project funded by The Big Lottery Fund and led by SCVO to support people from across society who struggle with Basic Digital Skills. We know that 72% people who lack basic...

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  • Social Housing – “Connecting the Unconnected”

    12th February 2016 by

    Getting online has never been more important.  Being able to access the internet can open up a whole world of opportunities.  Many of us take it for granted that we can click on the web and shop cheaply, check out the latest job sites, discover key information for our studies or work, book a cut-price...

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