Digital
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Improving mygov.scot for businesses
23rd January 2017 by Mark Daniels
We’d like to explain some of the work we’ve been doing to try and improve mygov.scot for business users. The aim of mygov.scot is to provide joined-up business sector user journeys across public services, based on user need. Over the last 18 months, key business websites have been integrated into mygov.scot. The business portal and...
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Diversity myths debunked
17th January 2017 by dawnkofie
This is a blog post by Dawn Kofie, one of our content designers: A group of volunteers from across the Scottish Government’s Digital Directorate have been considering how to increase diversity in the digital sector in Scotland. We’ve come up with a plan to get a group of digital professionals together to discuss what’s stopping the...
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Developing disclosure services on mygov.scot
22nd December 2016 by Jono Ellis
This is a blog post by Rachel Bhandari, one of our content designers. One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on mygov.scot with a view to decommission their existing website. This included new content to provide people with easy access to information about key disclosure...
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Last update for 2016 and the end our 60 day delivery cycle
21st December 2016 by Jono Ellis
We’re almost at the end of the year and have just reached the end of our 60-day drive. It seems a good time to update you on all that we’ve been working on. Firstly, we’d like to thank everyone who has contributed to the great progress made by mygov.scot, beta.gov.scot and Rubric over 2016. We...
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Accessibility
20th December 2016 by Jono Ellis
This is a blog post by Scott Langley, our senior user experience designer. We often get asked about our approach to accessibility so I’d thought I’d share a little on how we go about trying to make all our digital products as accessible as possible. Accessible digital products benefit everyone Accessibility is an important area...
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Pair writing content with subject matter experts
25th November 2016 by admin
This is a blog post by Reece Cargan, senior content designer on mygov.scot During our work writing content for mygov.scot, the content team use a mixture of different writing methods as part of our content design process. One technique is ‘pair writing’. We have blogged in the past about designing content for mygov.scot, and explained...
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Digital First Service Standard – Call for Assessors
18th November 2016 by Stewart Hamilton
Over the last couple of months the Scottish Government’s Digital First Team have been developing and refining the assessment process for the Digital First Service Standard. The standard is a set of 22 criteria which all future central government digital public services and internal Scottish Government corporate systems will have to meet in order to go...
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How we wrote about Female Genital Mutilation
3rd November 2016 by Jono Ellis
This is a blog post by Harry Dozier, one of our content designers. This blog post goes into the background behind the Female Genital Mutilation (FGM) article which was recently added to the mygov.scot site. The mygov.scot content team frequently deal with challenging topics – such as where to get help if you are the...
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Learning from Estonia
3rd October 2016 by
What do you see when you think of Estonia? Do you think of the 1996 World Cup qualifier in Tallinn when Scotland were the only team on the pitch?. Do you think of one of the least densely populated countries in Europe? Do you think of one of the most digitally enabled countries in the...
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Improving our guide page navigation
15th September 2016 by Jono Ellis
This is a blog post by Chay Nicholson, creative lead on the MyGov programme. In our latest release of the mygov.scot site you might have noticed our guides look a little different. We have changed the way navigation is displayed on guide pages following a recent round of user testing. We felt that the links to...
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