Digital
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Introducing the Digital Ethics People’s Panel
22nd March 2021 by deborahamzil
Anna Grant, Senior Policy and Development Officer in the Digital Futures Team at Carnegie UK Trust tells us about the work she is doing with Scottish Government’s Digital Directorate, Involve and 30 Scottish citizens to explore how Scotland can develop as an ethical digital nation and what this means to the people of Scotland. In 2019,…
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Digital Identity Programme – Opportunity to Join our Online Stakeholder Event
19th March 2021 by deborahamzil
Susie Braham, Head of Data and Digital Identity Policy Unit within Digital Directorate tells us about plans to host an online digital identity stakeholder event. Last week, we launched our new Digital Strategy: ‘A Changing Nation: How Scotland Will Thrive in a Digital World’. It contains a commitment to introduce a digital identity service for Scotland,…
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New Digital Strategy for Scotland – Digital Government and Services
18th March 2021 by deborahamzil
Last week we launched A Changing Nation: How Scotland will Thrive in a Digital World, a new Digital Strategy for Scotland. This is the third in a series of blogs looking at the three key themes in the strategy – People and Place, A Strong Digital Economy and Digital Government and Services, which will all…
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Digital Strategy for Scotland – A Strong Digital Economy
17th March 2021 by deborahamzil
Last week we launched A Changing Nation: How Scotland will Thrive in a Digital World, a new Digital Strategy for Scotland. The strategy contains three key themes where digital will play a role in our recovery from coronavirus: People and Place, A Strong Digital Economy and Digital Government and Services, and we’re publishing a series…
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Digital Strategy for Scotland – People and place
15th March 2021 by Stewart Hamilton
Last week we launched A Changing Nation: How Scotland will Thrive in a Digital World, a new Digital Strategy for Scotland. The new strategy sets out the role digital will play in our recovery from coronavirus, and how we can work together to enable Scotland to fulfil its potential, facing the challenges and opportunities digital…
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What happened during Services Week 2021
12th March 2021 by Stewart Hamilton
Serena Nüsing, service designer in Digital Directorate, shares what happened during Services Week 2021 at Scottish Government and what people thought about it. Last week was Services Week and Scottish Government got involved. Services Week is an annual self-organised week of events to discuss good, accessible, equitable, and sustainable public services. From Monday to Friday…
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Launch of new Digital Strategy for Scotland
11th March 2021 by Stewart Hamilton
We’ve launched the new Digital Strategy for Scotland. The new Digital Strategy for Scotland, “A Changing Nation: How Scotland Will Thrive In A Digital World” sets out the role digital will play in our recovery from coronavirus, and how we can work together to enable Scotland to fulfil its potential, facing the challenges and opportunities…
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Designing for everyone: user research in the Cloud First Programme
8th March 2021 by Stewart Hamilton
Blog by Marta Kuczkowska, User Researcher, Cloud First Programme. This programme aims to help organisations in the public sector to use and benefit from cloud technology in their services. Designing for two audiences In user research we work with people to understand their different goals, needs or reasons for using public services. Each user also…
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Get involved with Services Week 2021
19th February 2021 by Stewart Hamilton
Sam Ernstzen and Serena Nusing, service designers in the Digital Directorate, are bringing Services Week to Scottish Government. Services Week is happening from 1st to 5th March and is open for everyone to participate and attend for free. Services Week is a series of cross-government events initiated by Government Digital Services (GDS) that look at…
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Update to Digital First Service Standard
15th February 2021 by Stewart Hamilton
Find out what’s changed and what it means for teams delivering public services. We’ve updated the Digital First Service Standard. The updated standard is now called the Digital Scotland Service Standard, with a new, risk-based approach to assessment being developed by the Digital Assurance Office to be confirmed in April. The Digital First Service…