Digital

  • Meeting the CivTech challenge: Wallscope and mygov.scot

    20th December 2017 by

    This is a guest blog post by Emma Findlow, Communications Manager at Wallscope – one of the businesses taking part in this year’s CivTech digital accelerator programme. We live in a world where volumes of information are rapidly growing. This can leave us increasingly uncertain that we’re finding the right information – especially when we’re...

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  • We Are The (Digital) Champions!

    4th September 2017 by

    A blog from David Robb, Chief Executive of the Scottish Charity Regulator (OSCR) on the Scottish Government Digital Champions programme. In the digital world, many of the old clichés become trueisms: the pace of change really is eye-watering, and the possibilities really are endless! A key action from the recently refreshed Scottish Government Digital Strategy is...

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  • The Service Design Champions Programme: what we thought

    3rd July 2017 by

    Post-it notes with questions written on them, and lego on a table

    The Service Design Champions event was a 4-day introduction to service and user-focused thinking, run by the User Research and Service Design team. Mark Black-Daniels and Dawn Kofie, content designers from mygov.scot, reflect on their experiences of the programme. Why we wanted to do the training MBD: In the work I’ve been doing for the...

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  • GDPR and mygov.scot

    12th June 2017 by

    Here are some of the steps we've been taking to meet new legislation, the General Data Protection Regulation (GDPR), before it comes into force in May 2018.

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  • Designing justice content: subject matter experts’ views

    25th April 2017 by

    Post-it notes with contributions from policy officials who attended the breaking the law content planning workshop in 2016

    We know that effective engagement with subject matter experts plays a huge part in creating content that works. It helps users quickly find easy-to-understand and accurate information, without having to know the ins and outs of Scotland’s public service landscape.

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  • Designing form elements to help users

    24th April 2017 by

    To help service designers across the Scottish public sector create consistent and usable services we have developed a guide for forms.

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  • The first diversity in Scotland’s digital sector unconference: my reflections

    10th April 2017 by

    Photo of facilitation plan for the Diversity in Scotland's Digital Sector unconference

    I thought that the discussions at the diversity in Scotland’s digital sector unconference would be challenging, enlightening and informative, and I wasn’t disappointed. In the voting session at the start, and the discussions I joined later on, I was struck by attendees’ enthusiasm and the strength of their desire to break down barriers and improve...

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  • Collected points from diversity unconference and next steps

    5th April 2017 by

    2 weeks ago today we ran an unconference on diversity in the Scottish digital sector for public, private and third sector digital professionals. The discussions were fascinating, but too short according to attendees. As a result, we’ve set up a #scotdigidiversity slack group so that the cross sector digital community now has a place to discuss ideas...

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  • An authoritative list of Scotland’s Local Authorities

    24th March 2017 by

    Why do we need lists of things? We are committed to the principle that digital technology can enable our public sector to transform their services. Our aim is to have high-quality, efficient services that are built around the needs of their users and are responsive to change. An essential ingredient is the ability to access...

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  • We’ve just started: diversity unconference follow up

    23rd March 2017 by

    Thanks to everyone who attended the unconference yesterday (22nd March 2017) and to all of you who engaged with the Twitter conversations at #scotdigidiversity. There were some fascinating discussions on the 5 topics that attendees voted for (see photo below) but there were also a great range of topics that narrowly missed out. We will be sorting through...

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