• Helping people take part in research and events

    14th February 2019 by

    Making events more accessible   This blog is by Dr Philip J Kirk, Senior User Researcher in the Digital Directorate.  As an organisation providing services for citizens, we’re responsible for making sure research and design activities are inclusive and accessible. We must avoid unintentionally excluding anyone, for example because venues cannot accommodate an assistance dog....

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  • Online Identity Assurance – See you in 2019

    20th December 2018 by

    Just over a year ago, our first blog post heralded the announcement of our ‘Online Identity Assurance’ programme. Since then, the project team has had a productive and enjoyable 12 months. We have commissioned and undertaken extensive research about the experiences of people who use services online and in person, and also done the same...

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  • Redesigning Design

    17th December 2018 by

    This is a blog by Dhruv Sharma and Anna Henderson in the Office of the Chief Designer about making sure everyone can participate in design activities. The way we deliver government is changing. Governments redesigning services around the needs of users is just one very practical example of this. It seems ironic that, while design...

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  • Online Identity Assurance – Voices: Ruchir Shah

    7th December 2018 by

    As you will have seen from our last blog post, the Scottish Government’s Online Identity Assurance programme is moving into a new phase. Our work has been greatly enhanced by the input of our key stakeholders. Ruchir Shah, Head of Policy at the Scottish Council for Voluntary Organisations and a leader in the Open Government...

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  • Online Identity Assurance – Thank you stakeholders

    1st November 2018 by

    The Online Identity Assurance team held its third and final Stakeholder Group meeting of 2018 this week, bringing together a wide range of people with interest in our work. The meeting, chaired by Scottish Government’s Chief Data Officer Roger Halliday at Dovecot Studios in Edinburgh, brought together 15 individuals from our Stakeholder Group, 11 who...

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  • Online Identity Assurance – welcoming expert and stakeholder input

    6th April 2018 by

    Some of Scotland and the UK’s leading minds on the issue of identity assurance have been brought together to support the delivery of the Online Identity Assurance (OIA) project. The inaugural meeting of the OIA Expert Group on Thursday 29 March was one of two key gatherings that took place last week, as the end...

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  • New funding announced to increase digital skills

    5th April 2018 by

    A new round of funding for the Digital Participation Charter Fund was announced last week by, Fiona Hyslop, Cabinet Secretary for Culture, Tourism and External Affairs, while at a visit to the Welcoming, an organisation that has benefitted from the Charter Fund. We asked Elaine Mowat, co-director at the Welcoming, to tell us about how...

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  • Citizens Advice Scotland announced as the 500th signatory of the Digital Participation Charter

    5th April 2018 by

    Last week, Fiona Hyslop, Cabinet Secretary for Culture, Tourism and External Affairs, announced that Citizens Advice Scotland (CAS) was the 500th organisation to sign up to Scotland’s Digital Participation Charter. We asked Karen Nailen (centre of picture), CEO of West Lothian Citizens Advice Bureau (CAB), to tell us what signing the Charter means for CAS....

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  • Improving diversity in digital roles

    13th March 2018 by

    A post from Sarah Davidson, Director-General for Organisational Development and Operations. I signed the Tech Talent Charter on behalf of Scottish Government as part of our celebration of International Women’s Day. The Charter commits us to increasing the diversity of our digital workforce and will help us work with other signatories to address the gender...

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  • 5Rights Youth Leadership Group Launch

    26th February 2018 by

    Guest post by Sarah McLeod – Digital Participation Team, Scottish Government. The Cabinet Secretary for Culture, Tourism and External Affairs, Fiona Hyslop MSP, met the 5Rights Youth Leadership Group at the Young Scot offices earlier this month. The Youth Leadership Group are taking forward seven of the 20 recommendations from the 5Rights Youth Commission’s Our...

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