Digital

  • Our new approach to Benefits Realisation

    23rd May 2016 by

    This is a post by Scott McLear, our Digital Communications and Engagement Manager A measurement and benefit framework was established in 2012 to show the positive impact of the strategy Scotland’s Digital Future: Delivery of Public Services. Methodology used to help capture evidence of benefits was heavily based on survey feedback from Citizens and Public Sector...

    Read more

  • Putting people at the heart of Digital Public Services

    12th May 2016 by

    The Digital First Service Standard sets the standard for all online services, which are to be provided via mygov.scot. It’s based along the lines of Government Digital Service’s Digital by Default but includes three extra principles around the use of open data principles, green ICT and data hosting. By applying the Digital First Service Standard, we’re...

    Read more

  • Prototyping a life events model for mygov.scot

    23rd March 2016 by

    This is a blog post by the mygov.scot team. life event. noun. a major event that changes a person’s status or circumstances, such as giving birth, getting married, getting divorced, dealing with the death of spouse or losing a job. Life events are often discussed in terms of stress. Our team has been exploring how...

    Read more

  • Adding support for victims and witnesses on mygov.scot

    23rd March 2016 by

    This is a blog post by the mygov.scot team. In 2015, the Scottish Government announced a number of changes to improve the help and support available for victims and witnesses of crime in Scotland. This includes giving victims and witnesses better access to information – and we’ve been working with the Scottish Government’s Justice Directorate...

    Read more

  • Scottish Public Pensions Agency (SPPA) and the Digital Transformation Service

    19th February 2016 by

    Over the past year, the Central Government Digital Transformation Service (DTS) has worked with a number of Central Government organisations including the Scottish Public Pensions Agency. Read how Ross Paterson, Chief Exec @ SPPA found the work of the service below, and how a user centred approach to design challenged the way in which they...

    Read more

  • Planning our next 100 days

    3rd February 2016 by

    2016 is off to a great start – we spent last week looking back on our work in our previous 100-day drive and looking ahead to plan our next 100 days of work. Welcome This month sees the start of our new Programme Director, Ross Ferguson. Ross has joined us from the University of Bath, where...

    Read more

  • Our approach to testing

    8th January 2016 by

    This is a post by Rajesh Yarlagadda and David Vidal, our test engineers. This post is the third post in our series covering how we approach continuous delivery, covering our approach to testing. Testing is an essential component of each and every phase of the mygov.scot development process, with quality being “baked in” to the product at every...

    Read more

  • Web analytics update – December 2015

    22nd December 2015 by

    With Christmas fast approaching, we thought it would be a good time to update you on our progress with the web analytics initiative. We blogged about our desire to understand aggregated statistics from the Scottish Government web portfolio a few months ago – explaining that our initial focus is on core websites. Core websites act as hubs for...

    Read more

  • End of year support

    18th December 2015 by

    As we’re almost at the end of the year, we’d like to thank everyone who has contributed to the mygov.scot site over 2015. We have had a huge amount of input from fact-checkers and subject-matter experts and we really appreciate all of the work that has gone in to ensuring that the information that we make...

    Read more

  • Transforming Digital Public Services: Working with the Digital Technologies Industry Conference

    17th December 2015 by

    Attracting around 150 people from Scotland’s vibrant digital tech and ICT industry, this event explored the opportunities and challenges in transforming digital public services through collaboration with the industry. Everyone was encouraged to share their ideas on how government, the public sector and industry can work more closely, and strategically, in delivering this important agenda,...

    Read more