Digital

  • Digital Identity Scotland – User research on the road

    21st March 2019 by

    Welcome to this latest update from the Digital Identity Scotland team. From a user research and business analysis perspective, a lot of our recent work has focussed on understanding the various interests of service provider organisations in digital identity. This is a key area for our programme, for it is vital the process of proving...

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  • Payments Project – Introducing the Payments Project

    12th March 2019 by

    by Hugh Wallace In September 2018, the Scottish Government set up a small team to take a closer look at how we make and receive payments. This includes people from across the organisation to ensure we have the right skills and knowledge in the team. This is part of a much wider programme of public...

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  • Digital Identity Scotland – Workshop insight

    28th February 2019 by

    Graduate Fast Streamer Madeleine Fleming has been working with the Digital Identity Scotland team to support the design of the team’s programme for the last six months. As she prepares to leave the team at the end of her placement, Madeleine reflects on one of her final tasks – to deliver a service providers workshop....

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  • Scottish Government to host International Design in Government Conference

    27th February 2019 by

    Announcement from Sarah Davidson, Director General for Organisational Development and Operations.   I am delighted to announce that Scottish Government will host the International Design in Government conference in Edinburgh on 25 – 26 June.   The International Design in Government conference brings together an established community of designers working in government across the world....

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  • Digital Identity Scotland – Understanding the services’ perspective

    22nd February 2019 by

    Welcome to this latest update from the Digital Identity Scotland team. Since our last update, we have continued our work in developing a common approach for digital identity that provides safe, easy and better access to public services for Scotland’s citizens. While understanding and meeting the needs of people has been a substantial part of...

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  • Online Identity Assurance – Introducing Digital Identity Scotland

    21st January 2019 by

    Welcome to our first update of 2019. Following on from our last blog, the team has had a busy beginning to the year, with various activities taking place in the early stages of the Alpha phase of our work and preparations taking place for the next meeting of the Expert Group. Our Expert Group plays...

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  • Online Identity Assurance – See you in 2019

    20th December 2018 by

    Just over a year ago, our first blog post heralded the announcement of our ‘Online Identity Assurance’ programme. Since then, the project team has had a productive and enjoyable 12 months. We have commissioned and undertaken extensive research about the experiences of people who use services online and in person, and also done the same...

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  • Redesigning Design

    17th December 2018 by

    This is a blog by Dhruv Sharma and Anna Henderson in the Office of the Chief Designer about making sure everyone can participate in design activities. The way we deliver government is changing. Governments redesigning services around the needs of users is just one very practical example of this. It seems ironic that, while design...

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  • Online Identity Assurance – Voices: Ruchir Shah

    7th December 2018 by

    As you will have seen from our last blog post, the Scottish Government’s Online Identity Assurance programme is moving into a new phase. Our work has been greatly enhanced by the input of our key stakeholders. Ruchir Shah, Head of Policy at the Scottish Council for Voluntary Organisations and a leader in the Open Government...

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  • Web archiving – what you need to know

    29th November 2018 by

    To celebrate World Digital Preservation Day (29 November) we’ve published guidance on web archiving. Working with National Records of Scotland and National Library of Scotland – the organisations who carry out legal duties to archive web content – we’ve created new archiving guidance for content owners across the public sector. Our aim is to make...

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