Digital
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Re-use it, don’t lose it
7th March 2017 by Hugh Wallace
One of the underlying principles of how we work in the Digital Directorate is the concept of re-use before buy before build. Even if understanding user needs is firmly embedded into an overall approach, when it comes to technology, projects often focus on what they can ‘buy’ or ‘build’. Instead, we’ve been casting our net...
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How CodeClan helps to get women into Scotland’s digital sector
2nd March 2017 by Sara Dodd
Sara Dodd, Head of Curriculum and Accreditation at CodeClan, shares some of the creative ways it’s helping to improve gender representation in the digital workforce.
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Why the future of digital tech needs women
23rd February 2017 by Talat Yaqoob
This is a post by Talat Yaqoob, Director of Equate Scotland. The scale of the challenge According to research carried out by the Social Market Foundation, the Science, Technology, Engineering and Mathematics (STEM) sector, and the digital skills sector in particular, is growing at double the rate of any other employment sector.
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Designing a good survey
17th February 2017 by Jono Ellis
This is a blog post by Philip Kirk, one of our user researchers. A survey can be an effective way to get information on who is using your service. They can investigate the characteristics, behaviours and opinions of a group of people and, if designed well, can help you understand your users and what...
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What is an unconference?
13th February 2017 by laurnarobertson
This is a post by Laurna Robertson, one of our content designers. As Sarah Davidson explained in her blog last week – there is a diversity problem in Scotland’s digital sector. Rather than moaning about this, we’re organising an unconference in March. This will give public, private and third sector digital professionals a chance to...
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Creating a more diverse digitally skilled workforce in Scotland
6th February 2017 by laurnarobertson
This is a blog post by Sarah Davidson, Director General for Communities Since I became the Scottish Government’s Diversity Champion, I’ve become more acutely aware of the places where you see and hear diverse teams and contributions, (and the converse, of course). Our Digital Directorate is one of the more diverse parts of the organisation,...
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Pop-up Study – Taking research to where our users are
26th January 2017 by Jono Ellis
This is a blog post by Sam Tilston, one of our user researchers. Pop-ups are a quick and direct user research method. They allow us to take our questions to a wider range of potential users, taking us to where they are, rather than bringing them to the lab. It’s less formal than traditional usability...
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Improving mygov.scot for businesses
23rd January 2017 by Mark Daniels
We’d like to explain some of the work we’ve been doing to try and improve mygov.scot for business users. The aim of mygov.scot is to provide joined-up business sector user journeys across public services, based on user need. Over the last 18 months, key business websites have been integrated into mygov.scot. The business portal and...
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Diversity myths debunked
17th January 2017 by dawnkofie
This is a blog post by Dawn Kofie, one of our content designers: A group of volunteers from across the Scottish Government’s Digital Directorate have been considering how to increase diversity in the digital sector in Scotland. We’ve come up with a plan to get a group of digital professionals together to discuss what’s stopping the...
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Developing disclosure services on mygov.scot
22nd December 2016 by Jono Ellis
This is a blog post by Rachel Bhandari, one of our content designers. One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on mygov.scot with a view to decommission their existing website. This included new content to provide people with easy access to information about key disclosure...
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