Digital
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Online Identity Assurance – Collaborating through OIX
28th November 2018 by Digital Identity Scotland
As we have documented in some of earlier posts, the process of developing a common approach to how people can prove their identity for accessing government services online in Scotland is a complex one. Wherever you look, there are questions to be answered: What information do different agencies need to serve the needs of their...
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Scottish Digital Academy – Building capability to deliver transformation.
22nd November 2018 by Stewart Hamilton
Guest post by Agile coach, Dean Rhodes from the Scottish Digital Academy, Scottish Government. Our aim at the Scottish Digital Academy is “building capability to deliver digital transformation” but what does that actually mean? Well, on our courses, we focus on two main things, why we are building that service and how we build the...
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Online Identity Assurance – Thank you stakeholders
1st November 2018 by Digital Identity Scotland
The Online Identity Assurance team held its third and final Stakeholder Group meeting of 2018 this week, bringing together a wide range of people with interest in our work. The meeting, chaired by Scottish Government’s Chief Data Officer Roger Halliday at Dovecot Studios in Edinburgh, brought together 15 individuals from our Stakeholder Group, 11 who...
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Online Identity Assurance – opportunity to attend next National Stakeholder Meeting
17th October 2018 by Digital Identity Scotland
As work of the Online Identity Assurance programme approaches the start of the prototyping ‘alpha’ phase next month, it’s that time again for our National Stakeholder Group meeting. In the last blog post, we outlined the work we were planning to do with Open Identity Exchange (OIX). Since then, the project team has held 2...
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Online Identity Assurance – Join us in our proof of concept phase
29th August 2018 by Stewart Hamilton
Organisations involved in digital identity are now being invited to get involved with the forthcoming Alpha phase of the Online Identity Assurance project. As we highlighted in our last blog, we have joined the non-profit collaborative Open Identity Exchange (OIX) in order to gain greater exposure to people and organisations with interest in issues around...
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Online Identity Assurance – Working with OIX
22nd August 2018 by Digital Identity Scotland
In our last blog post, we outlined what we want to achieve in the next phase of our Online Identity Assurance project, the Alpha. We have looked at best practice worldwide, especially the way that the UK Government Digital Service (GDS) have collaborated with the private sector to tackle common issues around digital identity verification...
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Developing content standards for better public services
16th August 2018 by dawnkofie
We’ve produced a set of content standards to help colleagues in the Scottish Government, and our public sector partners, deliver effective content. Our ultimate aim is to help improve public services. Why content standards are helpful Everything that public sector organisations publish should meet their users’ needs. Our standards will: provide tools, techniques and processes you...
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What content designers do when they’re not writing
13th August 2018 by dawnkofie
This post was inspired by Leisa Reichelt’s excellent summary of what user researchers do when they’re not researching. Content designers: work as part of cross-functional service teams in the Scottish Government support public sector colleagues who are designing new services, or improving existing ones create and maintain content on mygov.scot People who haven’t worked with content designers...
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The 6 stages of the content lifecycle
2nd August 2018 by dawnkofie
This post is by Angela Morrison. Your content isn’t finished once you hit publish. It has a lifecycle which represents the stages each item should pass through, from planning and design right through to publishing and archiving. Sometimes this is called a content delivery workflow, or publishing workflow. Why it’s important Following a consistent content lifecycle helps your organisation create content that: is...
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Why collaboration is so important in content design
1st August 2018 by dawnkofie
This post is by Anne Walker, Senior Content Designer at Disclosure Scotland. I work in Disclosure Scotland (DS), a Scottish Government agency that protects children and adults who can’t safeguard themselves. DS is transforming how it delivers its services. Undertaking digital transformation means understanding how things work across a business. Content designers can only do this...
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