Digital
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Digital Participation Ministerial Action Group – Reflections on digital inclusion.
17th October 2017 by Stewart Hamilton
This is a guest post from Douglas White, Head of Advocacy at Carnegie UK Trust. Carnegie UK Trust seek to improve the lives and wellbeing of people throughout the UK particularly those who are disadvantaged. The latest data shows that around a quarter of people in Scotland don’t have access to the internet at home, while...
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We Are The (Digital) Champions!
4th September 2017 by Stewart Hamilton
A blog from David Robb, Chief Executive of the Scottish Charity Regulator (OSCR) on the Scottish Government Digital Champions programme. In the digital world, many of the old clichés become trueisms: the pace of change really is eye-watering, and the possibilities really are endless! A key action from the recently refreshed Scottish Government Digital Strategy is...
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The Service Design Champions Programme: what we thought
3rd July 2017 by dawnkofie
The Service Design Champions event was a 4-day introduction to service and user-focused thinking, run by the User Research and Service Design team. Mark Black-Daniels and Dawn Kofie, content designers from mygov.scot, reflect on their experiences of the programme. Why we wanted to do the training MBD: In the work I’ve been doing for the...
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How digital is supporting our Health and Care ambitions
16th June 2017 by Stewart Hamilton
This is a guest post from Dr Margaret Whoriskey, Head of Technology Enabled Care and Digital Healthcare Innovation, on what the refreshed digital strategy means for the health and social care. The second in a series of posts from Chief Digital Officers in different sectors. Realising Scotland’s full potential in a Digital World sets out the vision...
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GDPR and mygov.scot
12th June 2017 by Jono Ellis
Here are some of the steps we've been taking to meet new legislation, the General Data Protection Regulation (GDPR), before it comes into force in May 2018.
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Scotland’s Digital Strategy and the third sector
2nd June 2017 by Stewart Hamilton
This is a guest post from David McNeill, Digital Director at the Scottish Council for Voluntary Organisations, on what the refreshed digital strategy means for the third sector. The first in a series of posts from Chief Digital Officers in different sectors. Realising Scotland’s full potential in a Digital World sets out the Scottish Government’s vision...
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How to organise an unconference
4th May 2017 by laurnarobertson
I’m going to start with an assumption: that you’ve been to a conference where you’ve listened to speaker after speaker until you’ve been saturated with other people’s thoughts and opinions. Were you a bit bored? Or frustrated that by the time it got to the questions bit you’d forgotten what you wanted to ask? One way to...
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Designing justice content: subject matter experts’ views
25th April 2017 by dawnkofie
We know that effective engagement with subject matter experts plays a huge part in creating content that works. It helps users quickly find easy-to-understand and accurate information, without having to know the ins and outs of Scotland’s public service landscape.
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Designing form elements to help users
24th April 2017 by Jono Ellis
To help service designers across the Scottish public sector create consistent and usable services we have developed a guide for forms.
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Realising Scotland’s full potential in a digital world: A digital strategy for Scotland
13th April 2017 by Sarah Davidson
Have you seen the Scottish Government’s updated Digital Strategy yet? We’ve been busy since the publication of the 2011 original, “Scotland’s Digital Future: A Strategy for Scotland”, and we’ve made significant progress against the ambitions set out there. Through improvements in infrastructure, fibre broadband has been delivered to 85% of Scottish premises and in digital...