• Supporting material through

    29th March 2015 by

    This is a post by Calum Shepherd, our Head of Digital Strategy. We’re excited to mark the availability of, which went live last week. It’s our first step towards putting live resources for better digital services. The new resources area has two main aims: to help you deliver clear content when publishing on to...

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  • Our new stakeholder management function

    13th March 2015 by

    This is a post by Alexander Holt, Head of Transition, Digital Public Services & Business Transformation division We’re pleased to announce the arrival of the Stakeholder Manager team to the Digital Public Services and Business Transformation division. Their role is to engage with, and act as a conduit between Scottish public sector organisations and the...

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  • Organised for Digital Delivery

    3rd March 2015 by

    This is a post by Scott McLear, Business Communications Manager at For those that do not already know, Robbie Parish has decided to move on from Scottish Government after two years. During this time he has been instrumental in establishing the programme and managed the transformation of GLOW, the Scottish schools’ intranet. Today...

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  • Cross-government(s) user researchers meetup

    23rd February 2015 by

    This is a post by Kate Saunderson and Sam Tilston, User Researchers at Scottish Government The first “UK – Scottish Cross-Government(s) user researchers meet up” took place in Edinburgh on January 26th. Sadly scheduling conflicts prevented Leisa Reichelt (Head of User Research at the Government Digital Service) from coming along, but we have her scheduled in for next time!...

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  • Introducing

    17th February 2015 by

    This is a post by Peter Smith, Product Owner for alpha and beta From today you can see the beta version of This marks the start of a phase in which we will continually add content and features to the site, making use of the tools and processes we have been developing since the...

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  • Setting up a cost effective user research lab

    10th December 2014 by

    Our user research / usability lab is very simple and cheap solution for everyday activities – coming in well under normal costs. It is relatively portable,  procurement and health and safety supervision free and can be setup within minutes. We tested a number of more advanced setups based on Apple TV and/or Wi-Fi solutions but all of...

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  • Open Badges at CoderDojo Scotland

    17th November 2014 by

    Activities at CoderDjo Scotland

    A guest blog from Craig Steele, Project Manager at CoderDojo Scotland CoderDojo is a global movement that aims to get more young people involved with computer programming and technology. We run computer coding clubs for young people where they can learn to build their own apps, websites, games, and more. Our workshops are run by volunteers...

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  • Alpha review: University of Stirling guest post

    1st October 2014 by

    This is a guest post from Kathy McCabe, Stacie Lindsay and Ryan Kaye from the University of Stirling When the University of Stirling were given the opportunity to feedback our views on alpha, my colleagues and I jumped at the chance – this was our opportunity to help shape a service that will put the people...

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  • The vast potential of digital public services

    24th September 2014 by

    This is our first guest blog post by Kathryn Wane, Policy Officer at the Scottish Council for Voluntary Organisations (SCVO). More public services are going digital. It’s time to ask “what would you like to do online?” Let’s be ambitious! I’m guessing you’re online or else you wouldn’t be reading this blog. So as you’re...

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  • glossary

    21st September 2014 by

    This is a post by Donald Izuagba, one of our Business Analysts within the team This glossary is a summary of key phrases used in the development of If you’d like to know more about a term that’s not covered here, please let us know.

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