Digital
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Payments Project – Introducing the Payments Project
12th March 2019 by Clare Mills
by Hugh Wallace In September 2018, the Scottish Government set up a small team to take a closer look at how we make and receive payments. This includes people from across the organisation to ensure we have the right skills and knowledge in the team. This is part of a much wider programme of public...
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Scottish Government to host International Design in Government Conference
27th February 2019 by Kate Lyne
Announcement from Sarah Davidson, Director General for Organisational Development and Operations. I am delighted to announce that Scottish Government will host the International Design in Government conference in Edinburgh on 25 – 26 June. The International Design in Government conference brings together an established community of designers working in government across the world....
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Digital Identity Scotland – Understanding the services’ perspective
22nd February 2019 by Digital Identity Scotland
Welcome to this latest update from the Digital Identity Scotland team. Since our last update, we have continued our work in developing a common approach for digital identity that provides safe, easy and better access to public services for Scotland’s citizens. While understanding and meeting the needs of people has been a substantial part of...
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Online Identity Assurance – See you in 2019
20th December 2018 by Digital Identity Scotland
Just over a year ago, our first blog post heralded the announcement of our ‘Online Identity Assurance’ programme. Since then, the project team has had a productive and enjoyable 12 months. We have commissioned and undertaken extensive research about the experiences of people who use services online and in person, and also done the same...
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Redesigning Design
17th December 2018 by Kate Lyne
This is a blog by Dhruv Sharma and Anna Henderson in the Office of the Chief Designer about making sure everyone can participate in design activities. The way we deliver government is changing. Governments redesigning services around the needs of users is just one very practical example of this. It seems ironic that, while design...
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Scottish Digital Academy – Building capability to deliver transformation.
22nd November 2018 by Stewart Hamilton
Guest post by Agile coach, Dean Rhodes from the Scottish Digital Academy, Scottish Government. Our aim at the Scottish Digital Academy is “building capability to deliver digital transformation” but what does that actually mean? Well, on our courses, we focus on two main things, why we are building that service and how we build the...
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Online Identity Assurance – Thank you stakeholders
1st November 2018 by Digital Identity Scotland
The Online Identity Assurance team held its third and final Stakeholder Group meeting of 2018 this week, bringing together a wide range of people with interest in our work. The meeting, chaired by Scottish Government’s Chief Data Officer Roger Halliday at Dovecot Studios in Edinburgh, brought together 15 individuals from our Stakeholder Group, 11 who...
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Online Identity Assurance – opportunity to attend next National Stakeholder Meeting
17th October 2018 by Digital Identity Scotland
As work of the Online Identity Assurance programme approaches the start of the prototyping ‘alpha’ phase next month, it’s that time again for our National Stakeholder Group meeting. In the last blog post, we outlined the work we were planning to do with Open Identity Exchange (OIX). Since then, the project team has held 2...
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Online Identity Assurance – Show and Tell
19th March 2018 by Digital Identity Scotland
In what feels like no time at all, we are approaching the end of the first phase of our work to develop a common approach for online identity assurance in accessing public services. As we set out in our Programme Plan, within our initial Discovery phase, we have been researching and scoping out the challenge...
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Designing justice content: subject matter experts’ views
25th April 2017 by dawnkofie
We know that effective engagement with subject matter experts plays a huge part in creating content that works. It helps users quickly find easy-to-understand and accurate information, without having to know the ins and outs of Scotland’s public service landscape.
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